Shipping

We only offer shipping within Singapore

All orders are processed within 2-4 business days (excluding weekends and public holidays). Once your order is processed, you will receive an email notification with the tracking information.

• Local tracked delivery: $3.50 [1-2 days]

Once your order is shipped, you will receive an email with tracking details. You can track your package on https://www.singpost.com/track-items

Please note: Shipping times may vary depending on your location and external factors beyond our control (such as customs delays or holiday seasons).

We offer free shipping for orders over $60

Return and Refund Policy

Thank you for shopping at spiced.gems!

Do take some time to read our Return & Refunds Policy:

Returns & Refunds

• Strictly no returns & refunds unless your purchased item(s) are in faulty condition

• Once we receive your item, we will inspect it and notify you that we have received your returned item.

• We will immediately notify you on the status of your refund after inspecting the item.

• If your return is approved, we will initiate a refund to your original method of payment.

• You will receive the credit via paynow/paylah in the next 2-3 working days

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, send us a DM via Instagram, @spiced.gems

Please note that this return and refund policy applies only to purchases made directly from spicedgems.co. If you purchased our products from a third-party retailer, please refer to their return policy.